These terms and conditions constitute an agreement which applies to all participants engaging in adventure activities provided by Jöklaverðir ehf. operating as “Ice Guardians Iceland”, “Ice Guardians” and in this document “IGI”. By booking and participating in any adventure activity, Participants agree to comply with the following terms and conditions:
Booking and Payment:
a. Participants must meet the minimum ages outlined in the activity booking page description and if under 18 years old they must be accompanied by a responsible adult or consent must be given and acknowledged by IGI.
b. Participants must provide accurate and complete information during the booking process.
c. Full payment is required at the time of booking, unless otherwise stated by IGI.
d. Payment methods accepted by IGI will be specified during the booking process.
e. Prices are in Icelandic Krona (ISK) and are including Goods & Services Tax/VAT (in Iceland, VSK) as shown on our website. Prices shown in other currencies reflect the ISK conversion rate. ISK prices are the official price with other currencies shown for information purposes.
Health and Safety:
a. Participants must disclose any pre-existing medical conditions, physical limitations, or disabilities that may affect their ability to safely participate in the activity. If unsure it is worth consulting with us at firstname.lastname@example.org for further consultation. We are a small and adaptable operator with the ability to adjust the trip objectives where possible.
b. Participants MUST follow all safety instructions provided by IGI and its staff.
c. IGI reserves the right to refuse participation to any individual deemed unfit, intoxicated or incapable of safely engaging in the activity, if this decision is made outside the minimum cancellation period, no refund is available. This is in accordance to the cancellation policy.
d. If the participant doesn’t have the necessary clothing or footwear as agreed by reading and booking an activity, IGI has the right to enforce rental of correct clothing/footwear, otherwise the trip objectives may be altered if not cancelled altogether without refund.
Risks and Liability:
a. Adventure activities involve inherent risks and dangers. Participants acknowledge and accept these risks. It is prudent for all participants to have their own health and travel insurance for personal protection when travelling to Iceland and participating in adventure activities.
b. Participants understand and agree that they are responsible for their own safety during the activity.
c. IGI is not liable for any injury, loss, damage, accident, delay, or expense incurred during the activity, except where caused by IGI’s negligence.
Cancellations and Refunds:
a. Cancellations made by Participants must be communicated to IGI in writing.
b. Refunds will be provided according to IGI’s cancellation policy, which will be communicated to Participants during the booking process.
c. IGI reserves the right to cancel or modify an activity due to unforeseen circumstances, such as weather conditions or safety concerns. In such cases, alternative arrangements or a refund will be offered.
d. IGI will not refund if a participant is late or doesn’t show up even if the weather appears very bad, often meeting point weather is not indicative of the activity’s location weather. If unsure, please get in contact with your guide or email@example.com We recommend that participants stay in accommodation within a short distance of the meeting point of the activity, this negates the effect of closed sections of road, in particular due to natural disasters, weather and/or road conditions.
Equipment and Personal Belongings:
a. Participants are responsible for their own personal belongings during the activity. IGI is not liable for any loss or damage to personal property.
b. Participants must use any equipment provided by IGI responsibly and in accordance with instructions.
Photography and Promotion:
a. IGI may take photographs or videos during the activity for promotional purposes. Participants consent to the use of their likeness in such materials, unless otherwise specified in writing.
Governing Law and Jurisdiction:
a. This Agreement shall be governed by and construed in accordance with the laws of Iceland.
b. Any disputes arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Reykjavík, Iceland.
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
By booking and participating in the adventure activities provided by IGI, Participants acknowledge that they have read, understood, and agreed to these terms and conditions.
For any further clarifications please don’t hesitate to get in contact with us at firstname.lastname@example.org